Webinar
Pricing as a Profitability Lever in the Cloud and AI Era
Learn how software companies use token‑based pricing to manage rising cloud and AI costs, boost profitability, and monetize high‑value features.
Original Air Date: November 19, 2025
Overview
Unlock the strategies today’s leading software companies are using to stay profitable in the era of skyrocketing cloud and AI costs. In this webinar, you’ll hear from Paul Bland, VP of Product Management at Revenera, and Philip Daus, Partner at Simon‑Kucher, two experts who have helped transform pricing models for some of the world’s most innovative software providers. Together, they break down the trends reshaping software monetization, from the shift away from traditional seat‑based licensing to the rise of token‑based and consumption‑driven pricing models.
You’ll learn how companies are offsetting rapidly increasing AI workloads, controlling cloud expenses, and capturing new revenue from high‑value capabilities. The session dives into real‑world examples of outcome‑based and work‑based pricing, plus how organizations are blending hybrid models to maximize predictability while capturing true value. You’ll also see how Revenera’s Elastic Access enables software producers to implement flexible, consumption‑based models without building complex infrastructure from scratch.
Most importantly, you’ll walk away with actionable insights on packaging, rate‑setting, migration strategies, and how to avoid the pitfalls that derail pricing transformations. If you’re looking to strengthen margins, modernize your monetization strategy, or better understand how AI changes the economics of software, this is a session you don’t want to miss.
Recap
Key Themes and Takeaways
Setting the Stage: Rising Cloud and AI Costs
The webinar opens with a clear message: innovation isn’t cheap. As cloud hosting expenses rise and AI workloads explode, software producers are feeling real pressure on profitability. The speakers emphasize that companies staying ahead are the ones treating pricing as a strategic lever—not just a billing mechanism. This framing establishes the central question of the session: how can software vendors modernize monetization to keep margins strong while delivering increasingly compute‑heavy solutions?
The Experts: Revenera and Simon‑Kucher Perspectives
Paul Bland of Revenera brings deep experience in software monetization infrastructure, while Philip Daus from Simon‑Kucher contributes decades of pricing strategy expertise. Their combined vantage point—technology enablement plus commercial strategy—allows for a grounded, actionable discussion. Paul outlines Revenera’s role in empowering usage‑based and hybrid licensing, while Philip provides global market observations across hundreds of pricing projects. Together, they offer both the “why” and the “how” behind the shift toward modern monetization.
The Evolution of Software Monetization Models
The speakers walk through the industry’s evolution—from perpetual licenses to subscription, from subscription to consumption, and now toward outcome‑based models. They highlight how today’s software providers often sit in a transitional hybrid world, blending seat‑based and usage‑based approaches. This section makes clear that modern pricing isn’t binary; it’s multi‑dimensional, reflecting device access, user access, and real consumption. Importantly, AI accelerates this shift by introducing unpredictable costs and new value points.
The Limitations of Traditional Seat‑Based Pricing
A major takeaway is that seat‑based pricing is increasingly risky in an AI‑driven landscape. As AI automates human tasks, traditional per‑user models shrink in relevance, even as system costs rise. The presenters warn that tying revenue to human usage while AI handles more work will inevitably erode margins. This sets the foundation for why consumption‑based and outcome‑based models are becoming essential, not optional.
Token‑Based Pricing: A Flexible, Future‑Ready Alternative
Philip explains token‑based pricing through accessible analogies like Dave & Buster’s, illustrating how companies can convert upfront monetary commitments into flexible units that customers “spend” across various features. Tokens enable multiple pricing metrics—per request, per response, per event, per outcome—all under one umbrella. The speakers highlight benefits such as granular price control, easy mid‑term adjustments, and the ability to monetize premium AI features without rigid packaging constraints.
Real‑World Applications of Token and Outcome Models
The webinar showcases examples from major industry players already using credits or tokens—AI actions, agent interactions, generated documents, or successful outcomes. These examples demonstrate how companies can charge for true value moments rather than blunt usage proxies. They also outline how providers are balancing cost‑based versus value‑based token designs, depending on how measurable the outcome is and the maturity of their data infrastructure.
Revenera’s Elastic Access: Bringing Consumption Models to Life
Paul introduces Revenera’s Elastic Access as a turnkey way for vendors to implement token‑based consumption without building their own backend. Rate tables allow product teams to define token costs for features, AI operations, or any metered activity, and adjust them quickly as needed. The system handles real‑time token calculations, access control, analytics, and integration with billing systems. This section demonstrates how technology can remove the operational burden that typically slows down adoption of modern pricing.
Key Implementation Challenges: Wastage, Overage, and Migration
Both speakers emphasize that the hardest parts of token‑based pricing aren’t technical—they’re strategic. How do you manage unused tokens? What happens when customers exceed usage? How do you migrate a customer base without disruption? The webinar surfaces several models for token rollover, overage handling, discounts, and renewal structures, explaining the trade‑offs of each. This gives viewers a realistic understanding of what decisions must be made before launching a new pricing framework.
Crawl‑Walk‑Run Approaches for Modernizing Pricing
Recognizing that not every organization can jump straight into advanced monetization, the presenters outline practical starting points. Companies may begin by tracking token usage before charging for it, introduce only a few metered activities at first, or pair subscription tiers with small token pools. Over time, organizations can layer in complexity as they gain data and customer comfort. This guidance reassures vendors that modernization is achievable incrementally, not all at once.
The Big Picture: Monetizing Value, Not Just Recovering Costs
The webinar closes with a powerful reminder: modern pricing isn’t about recouping infrastructure spend—it’s about capturing the value customers receive. AI creates new opportunities to charge for impactful outcomes, mission‑critical automation, and premium capabilities. By embracing token‑based and consumption‑driven models, software producers can unlock new revenue, reduce churn, and strengthen long‑term profitability in an increasingly AI‑intensive world.
Speakers
Philip Daus
Partner
Simon Kucher
Paul Bland
Vice President, Product Management
Revenera
Frequently Asked Questions
Token‑based pricing is a flexible model where customers purchase a pool of credits they can spend across different features, services, or AI‑powered actions. This creates a dynamic way to monetize usage without forcing rigid packaging or per‑seat constraints. As cloud and AI usage becomes more variable and cost‑intensive, tokens allow software providers to align revenue more closely with value delivered. They also introduce transparency and control for customers while giving vendors room to adjust rates over time.
Seat‑based pricing ties revenue to the number of human users—but AI increasingly performs work that doesn’t require a “seat.” As automation grows, this model erodes revenue potential while failing to reflect rising compute costs. Software teams are discovering that usage, outcomes, or work output are more accurate indicators of delivered value. As a result, many companies are shifting toward hybrid or consumption‑based structures that better match their cost structure and customer behavior.
Modern monetization models offer a way to recapture margins eroded by expensive infrastructure. Consumption‑based or token‑based pricing allows vendors to charge proportionally for heavy AI operations, burst compute usage, or premium capabilities. This protects profitability by ensuring that revenue scales in line with consumption. Additionally, pricing flexibility encourages customers to use features more intentionally, helping manage backend expenses.
Hybrid models offer the predictability of subscriptions with the scalability of pay‑as‑you‑go usage. Customers get a stable baseline while retaining the ability to access premium features or AI‑driven workloads without upgrading plans. This creates a smoother customer experience, reduces friction in adoption, and gives vendors additional revenue opportunities. Many software companies use hybrid approaches as a bridge toward deeper consumption‑based monetization.
The best candidates are capabilities that offer clear, measurable value or carry substantial marginal costs—AI actions, compute‑intensive operations, API calls, and automation tasks often fall into this category. Companies should analyze usage data to identify patterns that align with customer-perceived value. Features that vary significantly in consumption or are used in bursts are also great candidates. This process helps ensure that monetization aligns with how customers derive benefit, not just how they use the product.
Common challenges include defining token rates, handling unused credits, managing overage scenarios, and educating both internal teams and customers. Many organizations also struggle with data readiness, as accurate usage tracking is essential. Despite the complexity, these challenges are manageable with clear rules, strong communication, and thoughtful policy design. Over time, customers become comfortable with tokens, especially when transparency is high.
A phased rollout—sometimes called a “crawl, walk, run” approach—is often most effective. Companies may begin by tracking consumption without charging for it, gaining valuable insights before formalizing pricing. Hybrid packages that include both a subscription component and a starter pool of tokens can ease customers into a new model. Communication, incentives, and customer success involvement are critical to maintaining trust during the transition.
Rollover and overage rules shape how fair and predictable customers perceive a token model to be. Full rollovers feel generous but can create revenue recognition complexity, while strict “use it or lose it” models risk dissatisfaction. Partial rollovers or paid reactivation options provide a balanced middle ground. Clear policies reduce surprises and help customers feel in control of their spending.
Companies need reliable tracking of feature usage, event volume, AI actions, or other measurable indicators of value delivered. Clean, consistent data is essential for defining token rates, forecasting customer consumption, and ensuring billing accuracy. Many organizations begin by capturing data internally before exposing it to customers. Once in place, usage visibility empowers both customers and the vendor to make informed decisions.
By aligning price with value, companies can unlock new revenue streams and reduce the risk associated with fixed, seat‑based models. Customers appreciate flexibility—paying more when they derive more value and less when usage is light. Token models in particular encourage exploration of new features, driving cross‑sell and upsell. Over time, this creates stronger relationships and a more predictable, scalable revenue foundation.
Resources
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